Faq's


1) Payment Methods
We accept the following payment methods:
Paytm
Google pay
Bitcoin
Direct Bank Transfer
These payment methods are subject to change.
Please email us for payment availability options and information.

2) Shipping and Handling
When will my order ship? We ship within 24 hours AFTER payment CLEARS.
Shipping and Handling cost is Rs150 Extra.
FRIDAY ORDERS WILL SHIP ON MONDAY!
We only ship using express Indian postal Shipping. Expect delays during Holidays!

3) My tracking number shows pre-shipment
We will provide you with tacking number for every order within 24hrs after clear payment.
This usually occurs when Indian postal service has not updated their system! If you have been provided a tracking number, please call track your shipment on Indian postal service website https://www.indiapost.gov.in for any concerns.

4) Do you ship to all states in India?
Yes we ship to all states in India, we have a flat fee shipping cost.The shipping cost includes shipping & handling.

5) Do you ship overnight?
Sorry but we do not offer overnight shipping.

6) Do you ship to anywhere other than India?
Sorry but we only sell within India.

7) When will I receive my tracking number?
All orders are processed and shipped out the within 24 business hours from Delhi. We will email you the tracking number within 48 hours after ordering.Holidays and weather may affect this and delays are to be expected. Until Indian postal service scans and updates their system it will show as Pre-shipment. It can take the Indian postal service hours sometimes days to scan and update their system even if packages have been received.

8) Do you offer wholesale pricing?
Yes, please contact us for any wholesale inquiries.
sales@stonedlab.in